Privacy Policy

01Information We Collect

When you contact us, place an enquiry, or subscribe to updates, we may collect information such as your name, phone number, email address, delivery address, and the details of your enquiry or order.

• Contact details you provide through our forms (name, phone, email)
• Order and enquiry details (products, quantities, delivery location)
• Partner farmer details (farm location, crops, documentation) where applicable
• Basic technical data such as browser type and pages visited, for improving our website

02How We Use Your Information

We use the information you share with us to respond to enquiries, process and fulfil orders, provide crop insurance and farm advisory assistance, and improve our products and services.

• To respond to your enquiries and contact form submissions
• To process orders, bulk requests, and partner farmer applications
• To assist with crop insurance (including PMFBY) enrollment and claims
• To send updates on products, offers, or services you've asked about

03Sharing of Information

We do not sell your personal information. We may share necessary details with delivery partners, payment processors, or government portals strictly to fulfil an order, enrollment, or claim you have requested, and only to the extent required.

04Cookies

Our website may use basic cookies or similar technologies to remember your preferences and understand how visitors use the site. You can disable cookies in your browser settings, though some features may not work as intended.

05Data Security

We take reasonable technical and organizational measures to protect the information you share with us from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

06Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

07Children's Privacy

Our services are intended for use by adults. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.

08Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you by contacting us using the details below. We will respond to reasonable requests within a reasonable timeframe.

09Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will be posted on this page with a revised "last updated" date.

10Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please reach out to us:

• Email: khetigrow@gmail.com or contact@khetigrow.in
• Phone: (+91) 99052 52486
• Address: Panna Market, Industrial Area, Opp Gate no 5, Below Union Bank of India, Patna-800013, Bihar